What are Edward Deming recommendation of management for successful Total quality management (T. Q. M.)
Professor W. Edward Deming makes 14 recommendations to management for successful Total quality management for sake of simplicity and quick comprehensive this 14 recommendations have classified into following 4 categories : (I) General recommendations: 1. Create consisting of purpose for improvement of product or service and aim of continuous improvement should be reflected in all aspect of organizational strategy. 2. Put everyone in the company to work on the transformation. Have patience to accomplish the transformation. 3. Adopt to new technology. 4. Improve constantly and forever the system all production, quality and service,continous improvement is a competitive impartive. 5. End the practice of awarding business on the basis of price tag alone. Do not drive price down at the cost of quality. (II) Recommendations vis-a-vis directing : 6. Adopt on institute leadership. Do not attempt control at the expenses of leadership. 7. Breakdown barriers between staff arears. Develop h