Rk.educationalnotes

Professor W. Edward Deming makes 14 recommendations to management for successful Total quality management for sake of simplicity and quick comprehensive this 14 recommendations have classified into following 4 categories : (I)  General recommendations: 1. Create consisting of purpose for improvement of product or service and aim of continuous improvement should be reflected in all aspect of organizational strategy.  2. Put everyone in the company to work on the transformation. Have patience to accomplish the transformation.  3. Adopt to new technology.  4. Improve constantly and forever the system all production, quality and service,continous improvement is a competitive impartive.  5. End the practice of awarding business on the basis of price tag alone. Do not drive price down at the cost of quality.  (II) Recommendations vis-a-vis directing : 6. Adopt on institute leadership. Do not attempt control at the expenses of leadership.  7. Breakdown barriers between staff arears. Develop h

Total Quality Management (T. Q. M.) : A total approach to quality is the current thinking of today which is popularly called total quality management (T. Q. M.). The idea behind total quality management is to create a quality culture through 4th he organisation.                        The credit for pioneering the concept of total quality management should be bestowed upon W.  Edward Daming of Japan, who introduce this physiology in Japan over four decaded ago gradually the concept the attention of industrialist all over the world including India.          Total Quality management can be defined as in the following ways.           Total quality Management is philosophy that believes in a company wide responsibilities towards quality via-fastering a quality culture through out the organisation of work of all employees with a view to belt meeting the requirements of customers.  Elements of Total quality management : 1. Meeting customers requirement :    Customers satisfaction is the key